FAQs

1. What types of products do you offer?
We specialize in handcrafted, functional art pieces, including coasters, serving trays, wall art, tables, and backsplash tiles. Each piece is created using a fluid art technique with acrylic paint and sealed with durable epoxy resin.

2. Can I request custom colors for my order?
Yes! We offer customization for colors on select products to fit your personal style or space. Please contact us to discuss your vision and options.

3. Are your products durable?
Absolutely! Our products are sealed with epoxy resin, making them heat- and water-resistant. They are designed to be both functional and long-lasting, ideal for daily use or display.

4. How long does it take to receive my order?
As each piece is handcrafted, please allow 10-14 business days for production and shipping, depending on the size of your order.

5. Do you offer wholesale pricing?
Yes, we provide wholesale options for select items, including coasters and tiles. If you’re interested in stocking our products, feel free to reach out for more information.

6. How do I care for my DMC Original Art pieces?
To keep your pieces looking their best, clean them with a damp cloth and avoid harsh chemicals or abrasive materials. For resin-coated items, avoid prolonged exposure to direct sunlight to maintain their vibrant colors.

7. Where can I find your products?
You can shop directly on our website.

8. Do you offer workshops or events?
Yes! We provide art workshops for groups and corporate settings. Our workshops focus on creating functional art while fostering creativity and mindfulness. Contact us for more details or to book a session.

9. Can I see samples of your backsplash tiles before purchasing?
Of course! We’d be happy to share photos or send a sample tile upon request to ensure it meets your expectations.

10. How can I stay updated on new products and events?
Subscribe to our newsletter and follow us on social media to stay in the loop about new collections, upcoming events, and exclusive offers!

11. What is your policy regarding returns?

Returns and exchanges are gladly accepted if notified within 10 days of delivery. Items must be returned in their original condition within 20 days of delivery. Regrettably, cancellations are not accommodated, but please reach out if any issues arise with your order. Please note that returns for custom or personalized orders are only accepted in cases of damage, qualifying for store credit. Buyers are responsible for return shipping costs, and any diminished value due to item alterations falls under the buyer's responsibility.